Over the years many of our customers have kindly taken the trouble to write to us and pay tribute to our equipment, system design and the overall professionalism of our Team.
We
will be pleased to arrange specific contacts for you with customers in
a similar business to your own, where possible, for you to take up references
direct.
Our customers have already done your research for you!
Listed below are extracts from all the letters we receive from our customers. Please browse through them all, or alternatively choose a heading that you feel is relevant to you.
• Specific for Management Information
"As
a new business recently opened, it was wonderful to discover that we could
spread the cost on a lease rental agreement over a 6 year period (making
it very cost effective) against having to find two large sums of money."
Games Shop
Gwent
"I
have had the system for 3 and a half years. It still acts as a great deterrent
and gives us peace of mind."
Garden
& Pet Shop
Ilminster
"You
suggested repositioning our existing cameras and also install a monitor
in the shop. We immediately had several long standing customers commenting
on the fact that we now had CCTV when in fact we had used CCTV for some
years, It shows that using the monitor as a visible deterrent works."
Newsagents
Swindon
"The
deterrent value of having the monitor on show. Whenever anyone enters
the shop, they notice it and realise that their actions are under observation."
Toy
Shop
Alton
"We
have been delighted with the quality of the system and have found the
digital recorder on the system to be very easy to use and it gives us
excellent picture playback."
Snooker
Club
Gosport
"I
am pleased to say I have been delighted with the quality of the picture
that I receive from the camera system and this is a testament to the quality
of the equipment that Magnavision uses on its installations."
Cycle
Shop
Bideford
"The
presence of the cameras has proved to be a welcome deterrent to our unwanted
customers, it has not discouraged our regular and valued customers."
Gunsmiths
Banbury
"The
system its self is very visual to customers and has helped us cover a
blind spot on our premises subtly but effectively, Staff also feel much
safer."
Clothing
Shop
Cinderford
"The
system has proved to be extremely easy to operate. It gives us great peace
of mind to know that our cars are protected by the security cameras at
all times."
Vehicle
Servicing
Buckingham
"I
am delighted to report the key camera system Magnavision installed for
us last year has been working superbly. The monitor has proved to be invaluable
as a deterrent."
Pet Shop
Kingsteignton
"We
have found the digital recorder to be very straight-forward in its use
and, as a result, playback if any suspected incidents is quick and simple."
Newsagents
Reading
"It
is a testimony to the high quality of equipment you supply that the performance
of the cameras remains as good today as it was 6 years ago."
Butchers
Tavistock
"Installed
for 2 years, the picture quality is still as excellent today as it was
on the day the system was installed."
Garden
Shed Company
Southampton
"Whilst
I had some initial reservations about taking the 6 year lease option,
I have since found that this was very beneficial for my business. Not
only does it qualify as a business overhead (and hence my accountant can
get full tax relief on payments) it has also allowed me to retain cash
within the business."
Dry
Cleaning
Wantage
"We
have been pleased that there are fewer undesirable people coming into
our shop. This gives me a greater feeling of security if staff are in
the shop on their own."
Antiques
Shop
Sherborne
"We
have had our CCTV cameras from Magnavision for 7 years and are still very
happy with the quality of the system."
Business
Park
Swindon
"We
have been very pleased with our CCTV system which gives us excellent good
coverage of the forecourt. The picture quality is as good now as it was
when it was first installed. We are delighted to say that we have not
had any problems on our site since the system was installed."
Garage
Berkeley
"It
worked well for us to pay for the system over a period of time, so we
could utilise our capital in better ways, like buying stock for the store.
We have been impressed with Magnavision’s equipment and engineering
team."
General
Store
Reading
"Since
having the CCTV system installed, this has given us greater protection
and great peace of mind."
Motor
Dealer
Poole
"I
am truly amazed at the extra peace of mind this has given me and how much
more secure I feel."
Antiques
Shop
Sherborne
"Having
the monitor visible to the customers is a great deterrent."
Shoe
Shop
Andover
"We
had our first system form Magnavision 14 years ago and were delighted
when this proved to very reliable over such a long period of time."
Bookshop
Marlborough
"We
now have a CCTV system from Magnavision installed in both our shops. The
picture quality proves to be an excellent deterrent at all times."
Wholesaler
Andover
"In
June this year, we decided to install a CCTV system by Magnavision and
I wanted to write to tell you how pleased I have been with our decision.
We have a monitor on public display in the shop, we found this to be a
great deterrent."
Bric-a-Brac
Shop – Pershore.
"The
quality of the picture is outstanding and has already proved a strong
deterrent. We all fell safer and more secure."
Florist
Bridgwater
“Most
importantly, the system really does what it was bought for”.
Pharmacy
Cardiff
"In
the last quarter of last year, without camera’s, the gross profit
in this shop was 17.4%, this was higher than it had been in the previous
year. In the first quarter of this financial year, once camera’s
had been installed our gross profit was 20.9% and looks set to rise!”.
Supermarket
Norfolk
“We
should have installed Magnavision years ago”.
Fashion Outlet
Amersham
“Best
of all, my wife and female staff feel much safer now that your system
is protecting them and it gives me peace of mind to be able to keep an
eye on what’s happening in the shop by way of using the link to my
accommodation”.
General Food Store
Swindon
"We
originally had a cheaper system installed in the shop, which unfortunately
didn’t perform to our requirements, we were delighted when you were
able to link your equipment with the existing cameras and provide us with
a system which now gives us the quality we require."
Gift Shop
Marlow
"The
engineering department was exemplary, with nothing being too much trouble.
It would be good for other service companies to take a leaf out of Magnavision’s
book. It also gives a message, in the clearest possible terms, to anyone
thinking of taking anything without payment, that we are not an easy target
anymore."
Builders
Merchants
Berkeley
"We
wrote our first testimonial letter to you in July 1993, our second in
June 2000 and I am delighted to be today writing our third testimonial
letter to Magnavision. In the fifteen years since we invested in our CCTV
system, it has been reliable, of excellent quality and has always performed
well since its installation."
Jewellers
Salisbury
"The
equipment has proven to be of very good quality, and back-up has been
superb. Your customer care program is a credit to you. Your engineers
did a tremendous job on installation, in an extremely difficult situation
in our period property."
Childrens
Nursery
Coventry
"I
am very satisfied with the equipment and also with the service we have
received from Magnavision."
Art
Gallery
Wells
"The
quality of the workmanship, particularly in view of the great age and
Grade 1 Listed classification of the hotel is highly commendable."
Hotel
Glastonbury
"Thank
you Magnavision for the recent installation of our security cameras, the
installation was carried out quickly and efficiently with the minimum
amount of disruption."
Music
Shop
Reading
"Magnavision
suggested maximum coverage with minimum equipment. This gives us the security
and peace of mind for the minimum amount of expenditure."
Gift
Shop
Oxfordshire
"t
has made a tremendous difference to us since Magnavision installed our
CCTV cameras earlier this year. It has certainly given us greater peace
of mind when closing up for the night. We also feel a lot more secure
within the premises, knowing we have the protection of the CCTV system."
Public
House
Wallingford
"I
have had other systems installed in the past, but have found that they
have always fallen short of the mark. The service I receive from Magnavision
has always been top quality."
Marina
Hayling Island
"The
monitor in the shop acts as a deterrent to the obvious shoplifters. The
system is very easy to operate and we like the fact it can be upgraded
at any time. In this day and age, it is good to know that a company takes
pride not only in the equipment it installs, but also in the after sales
service it provides."
Petrol
Station
Newmarket
"We
have been very happy with our CCTV system that was installed 2 years ago.
We have found the picture quality to be of a very high standard. This
is obviously testament to the excellent quality of equipment supplied
by Magnavision."
DIY
Store
Highbridge
"Your
engineering team did a superb job during the installation earlier this
year, managing to keep any disruption to an absolute minimum."
Farm
South Petherton
“From
my first contact with Magnavision through to the totally professional
and intelligently designed installation I’ve not once been disappointed,
and felt very comfortable with my choice of company.
I have already recommended Magnavision personally to other retailers,
and did so with confidence”.
Warehouse
Stroud
“Their
understanding of security systems and the needs of the customer is superb
and reflected in the excellent standard of installation which they carried
out for us”.
Nightclub
Portsmouth
“From
the first call to the installation, you have shown yourselves to be very
professional and take a great deal of pride in your work. Your after sales
care and response has been second to none.
I have just placed an order for three further cameras to extend my system
in full confidence that I will continue to enjoy exceptional service from
an exceptional Company”.
Fashion & Furnishing Store
Hampshire
“Throughout
all my dealings with Magnavision, I found a very professional expertise.
A firm who went to every trouble to advise and see that the installation
was what was needed and that I was satisfied.
After sales service I have found excellent with many follow-up visits
to ensure the system was functioning and if the results were up to my
expectations”.
Newsagents
Bath
“I
was impressed with the politeness of your engineers and the way they managed
to work around our customers without causing any disruption to our business.
The end result was a very neat installation in each location”.
Garage
Weymouth
“As
a company we expect a high standard of workmanship from all our suppliers
which is why I am rarely inspired to write and commend anyone in particular.
On this occasion however, I feel compelled to single out your company
as having unusually high standards from beginning to end”.
China & Glass
Marlow
“We
contacted a number of CCTV suppliers who each visited the site and made
an assessment of our requirements. We felt that as the process continued
we were impressed by Magnavision’s grasp of the various issues we
faced on site and proposed a cost effective solution which also met our
operational needs.
When they came to carry out the work they were on time and co-operative
whilst other building works were taking place around them. Now that we
have been operational for six weeks the system has proved extremely useful
as a management tool as well as having its intended deterrent effect”.
Logistic Company
Tamworth
“From
my initial enquiry, right through to the installation, your service was
very quick, efficient and courteous, and I now have a ‘tailor made’
system to suit my needs, at a very competitive price”.
Pharmacy
Cardiff
“As
you know, we chose your company to install our Security Camera System
back in January 1991. I am pleased to say, 2_ years later, that it has
proved to be a sound decision. The installation is first class and the
quality of picture and video-recording has remained excellent”.
Jewellers
Salisbury
“Your
installation engineer was a credit to you and his workmanship was first
class”.
Newsagents
Henley-on-Thames
“Installation
of the CCTV system at both premises now being complete, I would like to
thank you for the quality of service from your company, which has been
prompt, efficient and amiable at all times”.
Gallery
Cheltenham
“I
felt I had to congratulate your company and in particular your two excellent
engineers, for the efficient and professional manner in which our security
camera installation was carried out”.
Gallery
Broadway
“Your
installation engineers made a potentially very difficult job look easy
and were very professional”.
“I had looked at Systems from other companies before choosing Magnavision,
but time has proved that I made the right choice, and I have no hesitation
in recommending your company for your expertise, superb equipment, standard
of installation and excellent service”.
Garden Centre
Cwmbran
“Thank
you for the four installations completed for us so far and for the professional
manner in which your company has conducted itself.
The quality of installation is excellent, your engineers are a credit
to you”.
Garage
Leicester
“After
many months of searching, researching, comparing prices and being hassled
by salesmen who demanded I make a decision on the spot, (except of course
Paul Ingham, who just drank gallons of my coffee), we decided on (again
in conjunction with the Police), a full colour, five camera, multi-plexed
system for the shop with the largest problem.
It was a hard decision to make as Magnavision Ltd were not by any means
the cheapest quote we had been given, however, we thought they had the
reputation and history to be able to back up their promises! Amazingly
we were proved correct, the service and support we have received since
installation has been excellent and has cost a fortune in coffee!”.
Mini-Market
Norfolk
“Your
installation engineers are very very professional, neat and quick and
didn’t disrupt a busy afternoons business”.
Saddlers
Gwent
“I
would like to make special mention of the two installers, who fitted the
system. Their work was exemplary, quick, neat and efficient with nothing
proving too much trouble. It was a pleasure to have them working in the
Gallery”.
Gallery
Rutland
“From
the introductory meeting with you right through to you taking the time
and trouble to call back on the day of installation everything has proceeded
with an efficient, pleasant, professionalism not often encountered these
days”.
Bookshop
Birmingham
“The
overall speed & efficiency of service was not only upheld by the sales
staff but also the office staff and installation engineers. All the staff
I had dealings with were very professional and courteous at all times”.
Pharmacy
Bristol
“The
service was first class and we were impressed with how professional the
company employees were, you designed a system around our needs and we
are already noticing the benefits in having the system installed”.
Roofing Supplies
Gwent
“Everyone
we have come into contact with at Magnavision have been very helpful and
have worked hard so that we can achieve maximum security for our shop”.
Ironmongers
Bicester
“I
am delighted to say that, once again, Magnavision has provided an excellent
service to this school. It is rare in this day and age to find such a
high level of service provided by such knowledgeable and helpful staff”.
School
Marlborough
Specific to Less Theft
"I didn’t realise how much stock we were losing through theft
until after the system was put in. When I look at the weekly cost of the
cameras against the cost of that stock, the cameras are making me money
and worth every penny."
Newsagents
Abergavenny
"We
have not experienced any further problems with shoplifting and have consequently
gained an enormous amount of peace of mind."
Pet
Shop
Malvern
"We
have noticed in the six months since we have had the installation that
we have experienced less theft, as you can imagine this has given us great
peace of mind and made the investment worthwhile."
High
Street Fashion
Melksham
"Since
first having our CCTV camera system installed back in November 2000, we
have placed two additional orders for extra equipment. I am delighted
to say that we have not experienced any problems since and have found
it to be a great deterrent against crime."
Coach
Company
Swansea
"Due
to evidence provided by the cameras and recorded on our video recorder,
we have managed to catch a well known thief in action. A very good deterrent,
it had already shown itself to be a worthwhile investment."
Post
Office
Wells
"After
6 months use of our CCTV system, we have noticed that we are experiencing
less theft."
Designer
Clothes Shop
Banbury
"After
6 years of having the CCTV system from Magnavision, we could not now do
without it. Previously, we were unfortunate enough to suffer a crime at
least once a month. Thakfully, this stopped as soon as the cameras were
installed. This system proved to be priceless."
Coach
Company
Exeter
"Recently,
when the charity box was stolen form our premises, the police were pleased
with the picture quality and subsequently a prosecution took place."
General
Store
Taunton
"We
have found having the CCTV system to be a great tool against theft. The
deterrent value of the high profile system has proved to be invaluable."
Builders
Yard
Marlborough
"We
have found it to be invaluable. It has substantially cut down on the shop
lifting form our business."
Sports
Shop
Swanage
"The
system has been reliable since the day it was installed, it is easy to
use and we dread what we would be losing as a business through theft if
we didn’t have it."
Newsagent
& Grocer
Skegness
"The
high profile monitor on display is saving us a small fortune in preventing
theft."
Music
Shop
Trowbridge
“After
three months use of your cameras, including the Christmas period, when
Retailers can expect to lose more to theft than during the rest of the
year, I am very pleased to say that I have not noticed anything missing
at all”.
Gift & Clothes Shop
Cirencester
“Via
the Monitor TV, we have already seen several incidents where theft looked
a distinct possibility but the persons concerned did a ‘double-take’
at the camera that covered the area and moved away!”.
Sports Shop
Reading
“We
are delighted with the effect that our camera system has had on what you
know was a serious theft problem. Compared to my figures before we had
the cameras, we are now averaging a weekly 2% more cash through our tills,
but we are not putting out more stock.
Nothing else has changed except having cameras, so the conclusion is that
the people who were stealing are now paying for what they take off our
shelves”.
General Food Store
Swindon
“Within
ONE HOUR of installation of the system, a regular customer was caught
putting two cans of ‘super’ lager down his trousers. He has
visited our shop at least once a day for the previous two years.
Since then we have caught on average two shop-lifters per week. Over Christmas
the ‘tally’ was even higher. We discovered that two of our evening
supervisors had, over a fairly long period of time been working together
to steal groceries, cigarettes, spirits and cash”.
Supermarket
Norfolk
“The
shop’s till was regularly down by in excess of £30.00 a day,
until the day after the installation, when it suddenly began to balance”.
General Food Store
Cardiff
“Within
four working days of the installation we were able to provide the police
with over nine minutes of video evidence of a thief entering our building
and leaving with £4,000 worth of Laptop”.
Pharmacy
Bristol
Specific for Management Information
“Apart
from the deterrent effect of the cameras against theft, I also find that
my ‘extra pairs of eyes’ are an excellent aid to managing my
business generally.
I certainly would not like to be without my system now!”.
Gift & Clothes Shop
Cirencester
“Of
course, the greatest benefit to us of having the cameras is that it has
allowed us to release a member of staff to take up duties at our other
shop”.
Sports Shop
Reading
“Having
a TV monitor in my office, in addition to the one by the till is very
useful for keeping in touch with what’s happening in the shop and
the video-recorder with the time and date generator means that we can
review any incidents recorded”.
Toy Shop
Wiltshire
“To
be able to see what is happening in the gallery if I am working in the
office is a tremendous boon to my business and I must say the quality
of picture reproduction is superb. I have no difficulty in recognising
my customers and decided if I need to go out to them or leave them to
browse”.
Gallery
Broadway
“It
is so reassuring to know that in my absence the store is monitored 24
hours of the day”.
General Food Store
Pontypool
“The
work was carried out quickly, with little disruption and no mess at all.
I would like to say how polite and thoughtful the team were and would
highly recommend them to any other retailers”.
Bric ‘n’ Brac
Evesham
Reformed Cynics
"The system has proved to be an excellent deterrent and good value
for money. I have been surprised to see how many other commercial premises
do not have a CCTV installation. This has astonished me, having experienced
the benefits of a good CCTV installation first hand."
‘Pound Shop’
Newport
"We
now feel that because of the high quality of the system, all our initial
doubts over the expense have disappeared. Your CCTV system has been worth
every penny and I will be happy to recommend Magnavision to any of your
potential clients."
Jewellers
Aberdare
“Nobody
has objected to the cameras, in fact, our regulars have said it’s
a good idea because it will help keep prices down by stopping the theft”.
General Food Store
Swindon
“After
6 months use of our CCTV system, I am delighted to inform you that none
of our customers has been put-off by the cameras while at the same time
the thieves obviously no longer see us as an easy target for theft!”.
Newsagents
Henley-on-Thames
“The
systems are easy to work with, and staff have expressed their confidence
in using the equipment, and their reassurance in its presence. The lack
of customer reaction confirms that it is unobtrusive and discreet”.
Gallery
Cheltenham
“The
system is not obtrusive, and our valued customers appear not intimidated
by it, but there have been the odd “suspicious looking” characters
who upon apparently noticing the cameras and monitor have made a rather
quick, and welcome, exit”.
Gallery
Burford
“I
am especially delighted that many of my valued customers have commented
on the quality of the system, and am very pleased with the benefit that
it has provided my business”.
Newsagents
Dorking
“This
system is the best purchase I have made in seven years in this business.
It has produced a completely new and far more relaxed atmosphere among
the staff and customers alike and has decreased dramatically the regular
‘incidents’ we have suffered from in the past”.
Supermarket
Norfolk
“We
were concerned that the installation may have caused disruption and that
dust from drilling would affect our stock, but in practice, your engineer
is to be congratulated on the highly efficient way that he worked in confined
areas without getting in the way of our customers, leaving everything
spotless and with no detriment to our decor”.
Gift Shop
Weston-super-Mare
“As
we own a Georgian building covering four showroom areas it was essential
that the work be executed cleanly and with the minimum of impact on our
customers. At all times we found the installation engineers to be professional
tidy and helpful and when there were areas of concern that I had, which
there inevitably will be, they were sorted out with impeccable efficiency”.
China & Glass
Marlow
Says it all
"We
have three separate sites in Oxfordshire and Warwickshire, and since the
installation of our digital recorder, I can now oversee activity on all
three sites from the comfort of my own office. The system is very easy
to use and provides excellent quality of picture."
Tool Hire
Banbury
"Unbelievably,
it is now four years since Magnavision installed our system for us. I
am delighted to say that the picture quality is as good today as it was
on the day of installation."
Fish
& Chip Shop
Dorchester
"I
have no doubt whatsoever that I could have purchased a camera system of
sorts at a relatively cheap price, but weighing up the quality of equipment,
the reliability and the thoroughly professional way in which your engineering
team installed the system, I am virtually certain that I could not have
come up with better value for money."
Clock
Shop
Stow on the Wold
"Although
we could probably have bought a cheaper system, the quality of Magnavision
equipment and the efficiency of the back up team and engineering were
brilliant, and the old saying “buy cheap and it will cost in the
long term” seems to be so true."
Specialist
Tobacconist
Milton Keynes
"Installed
at our premises for approximately four years, we have had no deterioration
in quality in that time. I am certain that the deterrent effect of the
camera has contributed to our not being a target since installation, and
purely from that perspective, they have been excellent value for money."
Performance
Car Engineers
Oxfordshire
"We
have had no problems with our site since the camera were put in four years
ago. The external cameras are a high visibility deterrent which act as
protection for our coaches."
Coach
Company
Carmarthen
"It
is now two and a half years since we made the decision to install our
Magnavision CCTV system, primarily for peace of mind when my wife was
on her own in the showroom. The system has proved to be of excellent quality,
with the picture as clear today as it was on the day of fitting by your
neat and conscientious engineers."
Fireplace
Shop
Hereford
"We
had our original CCTV system installed back in 1996 after we had suffered
a personal attack. At the beginning of this year, we upgraded the system
once more. In those eight years, we have not had any problems. I am delighted
to say that the system gives me a great deal of peace of mind."
Newsagents
Portsmouth
"We
had two comprehensive Dome camera systems installed by Magnavision a good
while ago, and, as previously stated in our initial recommendation letter,
the quality of the equipment has been absolutely excellent. It is a pleasure
to find a service industry with the same standards as we set ourselves.
We would welcome contact from any of Magnavision’s prospective clients,
and have no hesitation in endorsing their equipment, knowledge, approachability
and professionalism."
Logistics
Company
Tamworth
“Most
importantly, the system really does what it was bought for”.
Pharmacy
Cardiff
